ForgeSiteMedia Privacy Policy
Privacy Policy
ForgeSiteMedia
ForgeSiteMedia (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
Information We Collect
We may collect the following types of information:
Name, email address, phone number, and mailing address
Business information related to your project
Payment information (processed securely via third-party providers)
Communication data (SMS, emails, and call records)
Website usage data such as IP address, browser type, and pages visited
How We Collect Information
We collect information in the following ways:
When you fill out forms on our website
When you schedule appointments
When you communicate with us via phone, SMS, or email
Through cookies, tracking pixels, and analytics tools
Through third-party platforms such as advertising and payment providers
How We Use Information
We use the information we collect to:
Provide and manage our web design and marketing services
Communicate with you regarding your inquiries or services
Send updates, reminders, and service-related notifications
Process payments securely
Improve our website, services, and marketing efforts
Comply with legal obligations
SMS & Communications
By providing your phone number, you consent to receive SMS messages from ForgeSiteMedia.
These messages may include:
Appointment confirmations and reminders
Service updates and notifications
Customer support communications
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
Your consent to receive SMS messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
ForgeSiteMedia does not share SMS consent with third parties or affiliates for marketing purposes.
Data Sharing Policy
ForgeSiteMedia does not sell, rent, or share your personal information for marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Customer data, including SMS opt-in data, is never sold, rented, or shared for marketing purposes.
We may use trusted service providers strictly for operational purposes such as payment processing, communication delivery, and analytics. These providers are only permitted to use your data to perform services on our behalf.
Cookies & Tracking Technologies
We use cookies and tracking technologies to:
Analyze website traffic and user behavior
Improve website functionality and performance
Support advertising efforts
These may include tools such as Google Analytics and Facebook tracking technologies.
You can control cookie preferences through your browser settings.
Data Security Practices
We implement appropriate technical and organizational security measures to protect your information, including:
Secure data storage systems
Encrypted communication where applicable
Restricted access to personal data
While we strive to protect your information, no system is completely secure.
Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes and enforce agreements
Third-Party Services
ForgeSiteMedia uses third-party services to operate our business, including:
GoHighLevel (CRM, communications, automation, and data storage platform)
Stripe (payment processing)
Google (analytics and advertising services)
Facebook (advertising and tracking tools)
These platforms may process and store your data on our behalf in accordance with their own privacy policies.
Your Rights & Choices
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections to your data
Request deletion of your data
Opt out of communications
To exercise your rights, please contact us using the information below.
Opt-Out Instructions
You may opt out of communications at any time:
SMS: Reply STOP to unsubscribe
Email: Click the unsubscribe link in any email
Direct contact: Reach out to us using the contact information below
Children’s Information
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
ForgeSiteMedia
348 Megan Circle
United States of America
Email: [email protected]
Phone: 725 268 1366